Cancellation Policy

At POTATOTECH LLP, we aim to provide our customers with a seamless experience. We understand that plans may change, and therefore, we offer a flexible cancellation policy based on the terms outlined below.

1. Order Cancellation

You may cancel your order under the following conditions:

  • 📌 Orders can be canceled within [X hours] of placement without any cancellation fee.
  • 📌 Cancellation requests made after the order has been processed or shipped may not be eligible.
  • 📌 If the product is a digital service, cancellation is possible only before the service has been delivered.

2. How to Request a Cancellation

To cancel an order, follow these steps:

  • 📌 Contact our support team at support@potatotech.com with your order details.
  • 📌 Provide a valid reason for cancellation.
  • 📌 Our team will verify your request and confirm cancellation eligibility.

3. Cancellation Charges

Depending on the order status, cancellation charges may apply:

  • 📌 Orders canceled within [X hours] – Full Refund.
  • 📌 Orders canceled after processing – Subject to [X% cancellation fee].
  • 📌 Orders already shipped – Cannot be canceled, but may be eligible for return (refer to our Refund Policy).

4. Subscription or Service Cancellations

For subscription-based services or digital products:

  • 📌 Monthly/Annual subscriptions can be canceled anytime before the renewal date.
  • 📌 Once a subscription is renewed, no refunds will be provided for the remaining duration.
  • 📌 Cancellation requests must be submitted via email at least 5 days before the next billing cycle.

5. Refund Process for Cancellations

If your cancellation is eligible for a refund:

  • 📌 Refunds will be credited to your original payment method within 10 days.
  • 📌 Bank or payment provider processing times may vary.

6. Modifications or Changes to Orders

Once an order has been placed, changes may not be possible. However, you can:

  • 📌 Contact our team within 10 hours to request modifications.
  • 📌 If changes are not possible, you may cancel and place a new order.

7. Contact Us

For any cancellation-related inquiries, please reach out to us:

Email: sales@potatotech.co.in

Phone: +91 9999991870

By placing an order on our website, you agree to this Cancellation Policy.